At Florist Watford, we pride ourselves on providing premium quality fresh flowers to homes and businesses throughout Watford and the surrounding area. As your trusted local florist, our commitment extends beyond beautiful arrangements by ensuring your complete satisfaction with every order you place.
We understand the importance of sending and receiving the freshest flowers. That's why we guarantee that all floral arrangements and bouquets delivered by Florist Watford will arrive in peak condition and stay fresh for a minimum of 5 days from the time of delivery, provided they are cared for according to our care instructions. If you experience any concerns regarding the freshness of your flowers within this window, please let our team know promptly so we can address the issue swiftly.
Your flowers should arrive looking just as beautiful as you expect. In the rare event that your order arrives damaged or the flowers are wilted, please contact us as soon as possible on the day of delivery. Kindly retain the product and, if possible, provide a photo showing the damage to help us assess and resolve the situation efficiently. We may collect the damaged flowers for quality assurance purposes.
If your order does not meet our high standards for freshness or arrives damaged, we offer the following options to ensure your satisfaction:
Please note that, due to the perishable nature of our products, we are unable to offer refunds or replacements for flower arrangements that have been altered, poorly cared for, or returned outside of the fresh flowers guarantee period.
Your feedback is valuable to us, and we strive to resolve all concerns promptly and professionally. If you wish to lodge a complaint regarding our products or services, please contact us within 24 hours of delivery. Provide your order details and a clear description of the issue. We will acknowledge your complaint and seek to resolve it as quickly as possible, often within two working days. Our team will keep you informed throughout the process and ensure a satisfactory resolution.
Florist Watford is dedicated to serving the Watford community with integrity, care, and exceptional floristry. As a longstanding local florist, we value the trust placed in us by households and businesses across Watford and nearby areas. Thank you for allowing us to brighten your occasions and spaces with our fresh flower guarantee and reliable service.
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